Product Update: Custom Consent Questions and Privacy Report, Group Registration Setting, and More!
Registration Platform 5.5
This month’s release brings some awesome enhancements to the Webex Events platform and the Webex Events Production Studio. Watch the following video for an overview, or keep reading to learn more! 🎉
Custom consent question type and Privacy Report
Silence isn’t consent. When collecting personal data in the digital world, asking for consent establishes a dynamic of respect and trust, protects consumer privacy, and maintains compliance with global privacy regulations. Webex Events Registration now has a custom consent question type for checkout forms to make it easier for you to manage attendee data and privacy and keep a record of explicit consent or refusal.
Add one or more custom consent questions and customize them to fit your needs. This is great when you need to ask questions like, “Would you like to subscribe to our monthly email newsletter?”, “This event will be photographed. Do you grant us permission to capture and use any photos with your likeness for commercial purposes?” or “Do you consent to us sharing your data with a third party for marketing purposes?”, to name a few.
To learn more about custom consent questions, read our article about creating checkout forms and questions.
Collecting data is only helpful if you have a way to analyze that data. That’s why there’s a new Registration export report in town called Privacy Report, and it has all the data you need to easily find out which registrants provided consent or refusal to consent questions. Let this report be your source of truth in handling attendee privacy and data!
To download the report, head to your Registration Metrics page and select Privacy Report from the Export Report drop-down menu.
To learn more about the Privacy Report, read our Webex Events Registration Metrics article.
Activate or deactivate group registration
Speaking of metrics, we’ve crunched the numbers and found that more than 90% of completed Webex Events Registration orders are for a single ticket. Additionally, some organizers may prefer that attendees purchase one ticket per order. Every event is different, so we’ve decided to let event organizers choose whether to restrict registration to one ticket per order or to let registrants purchase multiple tickets in one order.
To manage this setting in the Webex Events platform, go to Registration in your Event navigation bar, click Settings, then General, and activate or deactivate the 'Allow group registration' toggle. You can update this setting at any time if needed, too!
When you deactivate the group registration setting, registrants simply click the ‘Select’ button for the ticket they want to purchase. This removes the step of selecting ‘1’ from the ticket drop-down and improves the registration experience for attendees purchasing single tickets.
💡Keep in mind, this option is active for all current Registrations. The option is inactive for all Registrations activated after June 21, 2023.
To learn more, read our Registration Settings Overview article.
Webex Events Production Studio layout animation
Producing a live stream can involve an intricate dance of switching layouts and managing which speakers and shared content are on stage at any time during the stream. With all the activity on stage, we’ve updated Webex Events Production Studio layout transitions to seamlessly adjust as you add, arrange, and remove speakers and content. This subtle enhancement creates a visually pleasing effect that’s smooth as silk. Here’s a GIF to illustrate:
Want to learn more about Webex Events Production Studio? Our Introduction to Webex Events Production Studio article is the perfect place to start. 🌈