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New Product
4 years ago

New Product: Socio Streaming

It's never been easier to put on a professional live stream! Socio Streaming is a combination broadcasting studio and player that is easy to use, requires no downloads or outside software, and is fully customizable. Socio Streaming is an additional cost add-on feature, reach out to your Socio contact for pricing.

But wait — already purchased RTMP credits? Great news! Your RTMP player just got a lot better at no additional cost. Socio Streaming is included. 🙌

Benefits

Full Branding

Not only is your stream completely white-labeled (with no outside logos included), but you can fully customize it with your own branding. This also means that there are plenty of opportunities to showcase sponsors — even with sponsor videos!

Connect with Your Audience

Engage with your audience in real time by displaying viewer comments on-screen, connecting with (and showcasing!) your audience in a new and exciting way. Bonus — they'll be that much more encouraged to chat.

Simple & Reliable

Not super tech savvy? No problem. Socio Streaming is the easiest way to create professional live streams. You'll be amazed at how simple it is to put on a high production value event, no AV team required.

Drive Actions

Adding a call-to-action or other important message is so simple, it can even be done on-the-fly based on what is occurring in the chat or the live stream. This enables you to encourage viewers to take the actions you want.

No Downloads

You don’t need anything other than a computer with a mic and camera to get started. Anyone with the link can join your stream, and no login of any kind is required. 🙌 Socio Streaming becomes your end-to-end product for your live stream.

If Socio Streaming sounds like it may be a good fit for you, reach out to your Socio contact! For a list of considerations to help you evaluate, check this out. 

   

Questions? Chat Us or Email support@socio.events

Avatar of authorDaniel Murphey
New Feature
4 years ago

New Features: Socio Q&A and Polling

The moment you've been waiting for ever since we announced Socio's RTMP Player is here. Socio's Q&A and Polling make it easier than ever to host your live stream in the Socio Platform. There's no need to pay for an outside tool, and everything you need to keep your attendees engaged with your sessions is manageable from one central place.

Socio's Q&A and Polling functionality become available after you publish your event, once you have access to the Manage tools. You can enable Q&A and Polling individually for certain sessions or live streams, have a dedicated feature for each, or even import several at a time. 

The flexibility is in your hands. For Q&A, you can require that questions be moderated before going live (or not), and even allow anonymous questions. For polling, you can schedule polls in advance or make them active whenever you want, and allow users to view polling results (or not) as desired. 🙌

Best of all, question moderation and Q&A/Polling settings are all manageable from the Socio Platform. 

For more info on how to set up these features, check out our Q&A and Polling articles!

 

Questions? Chat Us or Email support@socio.events

Avatar of authorDaniel Murphey
New Product
4 years ago

New Product: Socio Registration

From day one, Socio’s core vision has always been to build an end-to-end event management solution that delights organizers and attendees with powerful yet simple tools, unparalleled customer support, and mind-blowing visibility into their event metrics and data. It’s a vision that guides our entire philosophy, and our approach to every product we develop.

The launch of Socio Registration pairs pre-event and in-event data for a more holistic picture of each attendee’s experience (and all the insights that we can glean). Plus, Socio Event Registration is easy to set up, allowing you to spend your time doing what you do best - putting on amazing events.

While the launch of Socio Registration forever changes our trajectory, it’s only the beginning of the next phase of Socio’s evolution as we continue to design best-in-class event technology for organizers and attendees to use across the lifecycle of their events.

Now, without further ado, let’s take a deeper look at Socio Registration.

At every stage of the development process, we found ways to cut down on duplicity, provide more customizable features, and most importantly — make Socio Registration the most simple, yet sophisticated option available.

Like all of Socio’s products, we designed Socio Registration to be highly intuitive, so literally anyone can be up and running with a branded registration page in minutes. The design is sleek, the UX is impeccable, and everything renders across all devices beautifully. But most importantly, attendee data flows seamlessly to our Virtual Event Suite, Event App, and Communities.

With Socio Registration, you can segment different attendee groups and assign multiple ticket types to each, leading to a personalized attendee journey in the entire event platform.

After completing registration and downloading the Event App, all of the information is already there — in the attendee’s preferred language — including profile picture, social handles, and work info. This not only saves time for the attendee, it creates a more personalized experience. And, there's no need for clunky integrations or multiple point solutions.

For ticket sales, Socio Registration offers instant payout, meaning revenue is available immediately — not weeks later, or after the event concludes.

We understand the importance of a strong brand identity, and that’s why Socio Registration offers the flexibility and customization you need. Almost every detail is customizable, from the look and feel of the landing page down to the URL. Even the input fields are customizable, so you can change the name of any button or input field to better capture the data you find most valuable.

When it comes to analyzing registration data, our system comes equipped with an analytics dashboard so you and your stakeholders always have a real-time picture of ticket sales, revenue, and other valuable data points.

Interested in learning more about Socio Registration? Reach out to us for a demo, or check out our other articles here!


Questions? Chat Us or Email support@socio.events

Avatar of authorDaniel Murphey
Product Update
4 years ago

Product Update: RTMP Player and Session Chat

We needed an immediate solution, and meeting software quickly became the go-to answer. But it was never really intended to power events, especially complex events. With this release, we're ripping off the bandaid solution and giving you the ideal solution you really need: Socio's RTMP Player.

Don't worry, you won't be losing out on the chat functionality that meeting software provided — we added session chat too. 🙌

RTMP Player

Our end-to-end event management platform now supports Real-Time Messaging Protocol (RTMP), allowing you to host virtually any streaming option within the Socio event management platform.

Why is this awesome? 🤔 Let me count the ways...

  1. You can ditch the meeting software altogether. With Socio’s RTMP player, you can utilize an agency or audio-visual company for higher-quality, professionally produced video. 
  2. RTMP opens the door for additional sponsorship opportunities, since you can weave in sponsor commercials, branded banners, and other promotional materials.
  3. RTMP is also more stable than many streaming options. That means you can stream confidently — in HD — to a small group, or tens of thousands of attendees.
  4. RTMP is a future-proof solution for hybrid events. It’s the only way to realistically sync multiple speakers and locations, which will be key in producing an engaging experience for in-person and virtual audiences.
  5. With our new chat functionality,👇 event organizers can use RTMP to broadcast with their preferred streaming option, yet still pair it with a live session chat for a streamlined attendee experience.

For more info on the new RTMP Player, check this out.

Session Chat

With the new Socio chat, each session has a dedicated chat feed. If your event has 15 sessions, you can have 15 unique chat streams. The chat feature lives in the same screen as each live stream, so attendees can participate in the chat without navigating to another window. 

 

Event organizers can use RTMP to broadcast their preferred streaming option, yet still pair it with Socio Chat for a streamlined attendee experience. Post-event, organizers can download the chat logs to follow up with attendees, or for lead generation. Attendees who watch the event on-demand will be able to see the original chat logs for a more engaging experience.

⭐️ Keep in mind, you must update your app to the latest version in order to use the new session chat.

For more info on the new session chat, check this out.

 

Questions? Chat Us or Email support@socio.events

Avatar of authorDaniel Murphey
Product Update
4 years ago

Product Update: New Web App Functionality, including Login, Game, Wall, and more! 🥳

We've released what may be our most-requested feature yet. You can now require users to log in to your Web App in order to view your events and communities, creating a unified experience across the Web App and mobile app. This is perfect for organizers that want their Web App to have more security for their events and communities, to target the content to certain groups of users, and to allow users to interact with features that require a user profile!

Previously, the Web App was a read-only version of your event or community content, and didn't allow users to post on the Wall, play the Game, and rate and review items. Now, all of this is possible!

You can even add a link to your Web App on your promo page, making it even easier for attendees to use the device that they choose. 👇

Want to learn more? Check out our About the Web App and Manage Your Web App articles, or reach out to us for a demo!

 

Questions? Chat Us or Email support@socio.events

Avatar of authorDaniel Murphey
Product Update
4 years ago

Product Update: Make Changes to Your Published App, Splash Screen Update

Update Your App

Previously, when you wanted to update your app details (such as the app images, title, splash screens, etc.), you could message our support team and provide them the details to get it submitted to the Apple and Google Play stores. Now, you can review your app details and update it yourself! For more info, check this out.

⭐️ Keep in mind, it's a good idea to check your Apple Developer account for agreement updates. If your app is no longer showing as "Connected", this may be the cause.

Splash Screen Changes

Our Splash Screen requirements have changed to align with recent updates to app store requirements. Now, we require the following Splash Screens:

  • iPhone X Splash Screen: 1125px wide by 2436px tall
  • Android Splash Screen: 1080px wide by 1920px tall

 

Questions? Chat Us or Email support@socio.events

Avatar of authorDaniel Murphey
New Product
4 years ago

New Product: Socio Communities

Socio Communities open the door for year-round engagement with your audience. Enjoy the same great features as Socio Event Apps, the same easy-to-use Socio Platform, plus unique abilities supporting year-round usage by members across the globe. 

Our Communities allow members to connect, share, and engage with other members, sponsors, and community leaders anywhere in the world. Build a Community to support a variety of business goals, from growing your member base, adding value to your membership, increasing brand loyalty, and providing sponsorship ROI.

Want to learn more? Check out our Introduction to Communities and Best Practices for Building Online Communities articles, or reach out to us for a demo!

    

Questions? Chat Us or Email support@socio.events

Avatar of authorDaniel Murphey
Product Update
4 years ago

Product Update: App Home Redesign, Hide Events, Filter Favorites, and more!

App Home Redesign

One of the first areas that app users see has a fresh new look! Users can easily view more information on communities (shh, spoiler alert!), upcoming events, and past events, and see that there are more events for them to swipe and view. We also made the search even smarter. 🧠 We've also renamed the Events tab to Home. 

 

Hide Events

By popular request, events (and communities! 😉) can now be hidden from search. To find and join a hidden event, users must tap the Have an Access Code button and enter the correct code.

⚠️ Caution, your app must be version 9.0.0 or higher in order to use this setting. For instructions on how to update your app to the latest version, check this out.

 

Filter Favorites

Users can filter on their favorite items in a list, quickly allowing them to see only what they're interested in.

 

Plus, more exciting updates...

  • Communities! We've made it easier than ever to engage with your audience all year round. 🤩 
  • Event codes will automatically be in all caps from now on, both on the organizer side and in the app. Because who likes remembering if the first letter should be capitalized?  


Questions? Chat Us or Email support@socio.events

Avatar of authorDaniel Murphey
Product Update
4 years ago

Product Update: Virtual and Hybrid Event Features

We've set the standard as the only event platform you'll need to pivot to virtual events and back again. We make it simple to engage attendees in person, and on couches around the world. Now, we're bringing it to the next level with virtual event features that will knock your attendees' socks off. 🧦

Event Types

Right off the bat, pick the event type that's most applicable to your event: In Person, Hybrid, or Virtual. Your choice will enable or disable certain event features and functionality, ensuring that your attendee experience is ideal for your event type.

For more info on picking the ideal event type, check this out. 

 

Live Stream Feature and Session

The Live Stream feature and session option is included with Hybrid and Virtual event types.

Socio’s seamlessly integrates with leading live streaming platforms, and attendees can now join the live stream directly from their virtual agenda, or click a button that instantly launches the live stream on mobile devices or a desktop computer for more optimal viewing. The multi-device capabilities lets organizers engage with users wherever they are, and lets users toggle between their preferred devices for video consumption and networking.

For more info on the Live Stream feature, check this out. For info on the Live Stream session option, take a look at this.

 

Web App Live Streams & Recordings

We've upgraded our web app to allow users to view Live Streams and Recordings while engaging with app features and external links — all in a single window, without leaving the web app. 

This opens up a ton of possibilities! We've made it easy to poll your virtual audience in the middle of a session to gather audience feedback and further discussion. Or, have them complete an Event Game challenge. All without leaving your Live Stream or Recording!

“A virtual event that doesn’t promote networking is just a webinar,” said Corey McCarthy, Socio Chief Marketing Officer. (And hey, webinars are great, but if you’re going for more of a conference feel, networking is key.) 

For more info on the Web App, check this out. 

 

Mobile Live Streams & Recordings

We know that having attendees connecting on multiple platforms is especially important for virtual events, and the best virtual experience is a mix of mobile and desktop. Think of it like this: Your desktop is your TV, and your mobile event app is the remote control.

Now, we're providing a simple, easy-to-use and beautiful user experience for watching Live Streams and Recordings on your mobile device. Attendees can even send a link from their mobile device to their email, to quickly switch to a computer for the best viewing experience.
   

Video Walkthrough

For a full walkthrough of our updated virtual platform, check out the video below. 👇

   
Questions? Chat Us or Email support@socio.events

Avatar of authorDaniel Murphey
Product Update
5 years ago

Product Update: Attendee Calls to Action and Disable Double Booking

Attendee Calls to Action

Buckle up, this is a big one you've all been asking for! We've added an optional new section, Attendee Calls to Action, for items in the Sponsors, Speakers, Exhibitors, and Custom List features. In this section, you can add options for attendees to Request Follow Up or Schedule Meeting.

The Request Follow Up option lets users indicate their interest in this item. The Point of Contact Email receives an email whenever a user indicates their interest, and a full list at the end of the event.

The Schedule Meeting option lets users quickly navigate to any link that the event organizer has entered in the Schedule Meeting URL field. This could be a Calendly link, a Hubspot meeting link, or any other link. But wait — you can change the labels, so this could be a link to anything! A sponsor's website, a speaker's webinar, an exhibitor's demo video...the options are endless. 🙌

For more info on the new Attendee Calls to Action section, check this out. 


Disable Double Booking

By default, users can add multiple sessions occurring at the same time to their personal agenda. Some of you didn't love that, so we added an Agenda setting allowing you to prevent users from "double booking" sessions.  When a user tries to add a session to their agenda at a time that's already booked, they'll receive an alert similar to the one below.

For more info on this setting, check this out. 


Questions? Chat Us or Email support@socio.events

Avatar of authorDaniel Murphey