We're always looking for ways to make your life easier, enabling you to focus on what you do best - put on amazing events. For that reason, this release is all about giving you more of the access, control, and visibility you've been asking for. We hope you're as excited as we are. 🥳

Manage the Wall (Full Article)

Over 35,000 posts have been posted to our Wall feature. Attendees have loved being able to post pictures, comments, and "like" posts, all in the event's personal social feed. 

Up until now, the Wall was only viewable in the app, and reported posts were sent to us to review and follow up on with the event organizer. We've fixed that. 👍

Now, reviewing, deleting, and exporting posts in the Socio Platform is simple. At a glance, all Wall posts are listed along with the User who posted it, the Time it was posted, and the number of Likes, Comments, and Reports. We've made it easy to get the information you need quickly, and dive deeper when necessary. 

Upload Your Own Feature Icons (Full Article)

While we have over 118,000 awesome icons to choose from, with color and style options to match nearly every theme, sometimes your own icons can't be beat! 

We used to upload icons for you upon request, and that wasn't super convenient. Now, you can upload your own Feature Icons directly to the Socio Platform and immediately see the change in your Event App. 

Show QR Codes (Full Article)

The Socio Lead Retrieval app is the most seamless way for your sponsors and exhibitors to capture leads with enriched data — all by scanning attendees' QR codes.

You've always been able to download attendees' QR codes in bulk to print on badges, or add the My QR Code feature to your event to allow each attendee to view their personal QR Code and let an exhibitor scan it. Now, you can view and download a high-quality image of an individual user's QR code right from the Socio Platform.

Date and Time Picker Redesign

We heard you loud and clear - our old date and time picker was clunky. It may seem like a small update, but we're excited to bring our date and time picker up to the standard you expect from Socio.

Now, the ending date and time jumps to the start date and time (like it always should have), you're able to type in dates and times (like you always should've been), and it's overall a lot more user-friendly and intuitive. 

Simplify Your Event Stack with External IDs (Full Article)

With our new External ID user field, you can use third party IDs from your registration system, membership or community software, badge printing software, CRM, or any other system! 

External IDs can be used to import QR Codes for use with Lead Retrieval, or to empower your team and simplify your workflow when importing into and exporting from Socio.

Think External IDs might be useful for our event? Check out the articles above or reach out to our team for more info - we're here to help.

Learn More About These Updates

Want to know more? Live chat us now by clicking the Intercom icon toward the bottom right, or email us at support@socio.events.

Questions? Chat Us or Email support@socio.events

Introducing bulk connection exports! 🎉 Staying in touch with connections is even easier than ever for attendees.

Attendees can export their connections in bulk following the (very brief!) instructions below. 👇

The attendee will then receive an email with a CRM-friendly Excel spreadsheet attached!

Questions? Chat Us or Email support@socio.events

The Socio team is excited to introduce our newest feature - the App Guide! 

The App Guide feature provides event app users with easy access to our extensive Event App Help Center, including feature walk-through articles and networking best practices. Like you, we want your attendees to get the most out of your event app!

Whether your event app goals include increasing interaction, engagement, and sponsorship ROI, or simplifying the distribution of information, the App Guide will aid in these efforts by ensuring all attendees can use your event app to the utmost advantage. For more info, check out the below! 👇

You invest in your event app for a lot of reasons - all of which require your attendees to engage with it! While it may be clear to you why you implemented your event app, some attendees may be unsure of how to get the most out of the app. Enter: the App Guide.

While we work to ensure our app is easy to navigate and intuitive for attendees to use, there will always be folks who want a walkthrough! We've got them covered.

Others will be engaging with the app already, but are interested in making sure they're using all of the features to their best advantage. We've got them covered too. 👍 

The App Guide feature furthers your event app goals by:

• Articulating the value-add of the app features and increasing interaction with them
• Prompting your attendees to engage and providing best practices for doing so
• Reducing the strain on your event staff by ensuring attendees know how to get the information they need out of the app

It's simple! Add the App Guide to your event in the Socio Platform today. 

Feel free to chat us below, schedule a call with one of our event tech experts, or if you already have an event set up, learn more about incorporating the App Guide feature in your event!

Questions? Chat Us or Email support@socio.events

Your event app should look, feel, and function the way you want it to. That’s why at Socio, we’re always looking for ways to make sure you have the most customizable event app on the market. 

Today, we’re thrilled to introduce three app layouts for you to choose from. Each offers a unique way to engage your attendees, promote your sponsors and exhibitors, and drive traffic to your content.

🏁 Banners Ads
🧠 Smart Feed
🧐 Features Only

And that’s not all. We upgraded your builder experience on the Socio Platform, too, so you can see what your app will look like in real time. 

Important Note: For Branded App Customers, you'll need to update your app to access the new Event Layouts.

Banners

Have a sponsor who wants to run an ad in your event app? With the new Banners layout, you can monetize your app while giving sponsors the visibility they deserve.

You can even link these promotions to any content inside or outside of your app. Sponsors, for instance, can run ads that link to their website, a landing page, or their profile inside of your app. 

Sponsors aren’t the only ones who benefit, either. Say you want to drive foot traffic to your keynote. Run a banner ad highlighting your speaker, then to link to their session on the agenda.

Run as many promotions as you’d like. Banners automatically rotate (or attendees can swipe to find what interests them). The recommended size for banners is 950px wide by 380px tall.

Smart Feed

Imagine your app delivering a personalized experience to every attendee. Smart Feed makes that happen. It shows users relevant content when they need it, where they need it.

Attendees can swipe the cards in the Smart Feed to discover more content, too. The feed also continuously updates so users see fresh content when they return to your app’s home screen.

Speaking of your event content, Smart Feed can show any of the following options:

• Recommended Connections
• Sponsors
• Recent Announcements
• Upcoming Sessions

Features Only

Smartphones are amazing, but their real estate is limited. Enter the Features Only layout, which maximizes the space you have to showcase your event features.

By activating a full-screen layout, Features Only makes room for 12 icons. That simplified presentation helps attendees navigate to what they need quickly.

Use the Features Only layout when your event content deserves center stage, or when you have so many features to show that you need as clean and minimal of a layout as possible.

BONUS: Enhanced App Preview

Your app-building experience just got way better. Now when designing your event app on the Socio Platform, you can preview exactly what it will look like in real time.

Once you’re happy with your choices, you can watch the updates happen live on your app within moments of saving. 

Using the upgraded builder and previewing these new layouts and is easy. Head to the home screen on the Socio Platform, then follow these steps: 

My Events → Your Event → Edit Event → Appearance → Select Your Layout  

Learn More About These Updates

Want to know more? Live chat us now by clicking the Intercom icon toward the bottom right, or check out the Event Layouts overview on then Socio knowledge base.

Questions? Chat Us or Email support@socio.events

Giving you the best event app experience drives every update here at Socio. Today, we took another three steps toward that by rolling out three new app features created from your feedback. Each one creates a smoother, more intuitive experience for your attendees:

🔍 Advanced Search

📅 Export to Calendar

🌎 9 New Languages

Advanced Search

Finding the right information at the right time is crucial for your attendees to have the best event experience. Now they can find exactly what they need in seconds using Advanced Search. Attendees quickly dig through all of the content you make available to them, then refine the results with filters.

Export to Calendar

You've asked for it, and now it’s here! Your attendees can export sessions directly from the agenda to their personal iCalendar or Google Calendar. With just a click, your event seamlessly integrates into attendees' busy lives.

9 New Languages

More than ever, your event should be ready to provide a global experience. Today, we're excited to make 9 new languages available! That's a total of 13 languages for your event app.

🇩🇪German
🇮🇹Italian
🇨🇳Chinese (Simplified)
🇵🇹Portuguese
🇳🇱Dutch
🇬🇷Greek
🇸🇪Swedish
🇷🇺Russia
🇰🇷Korean

Have questions about any of these new features? Feel free to chat us below or schedule a call with one of our event tech experts.

   
Questions? Chat Us or Email support@socio.events

Live Display showcases your content on screens everyone can see and turns your event into a visual experience. 

Engage and inform your audience by showing them social activity, current and upcoming sessions, attendee leaderboards, and more. 

Give sponsors and exhibitors the visibility they deserve by surfacing their brand across the venue.

Just pick the content that matters most, customize the look and feel, and publish it—all in real time.

Want to learn more? Check out this live demo to see Live Display in action. You can get started with Live Display here or learn more here. 

Questions? Chat Us or Email support@socio.events

Our Lead Retrieval product allows your exhibitors and sponsors to capture leads, collaborate, and perform like never before. 

Using Lead Retrieval will allow you, the event organizer, to monetize your event while providing a superior experience to attendees, exhibitors, and sponsors. 👇

Want to learn more? You can check out our full blog about having a Lead Retrieval App or click here. Also, feel free to Live Chat us or click below to schedule an in-depth call!

Questions? Chat Us or Email support@socio.events

Your events excite, educate, and inform attendees. You connect and bring them together, and stimulate new business for your vendors. Simply put, your events drive people to act!

What if there was a way to motivate and raise engagement even further? With the power of gamification there is!

What is Gamification?

Gamification is applying the competitive nature and structure of gaming to things outside the world of entertainment, allowing you to create an even more fun, exciting, and memorable experience for your attendees than you already do. 

Meet Socio Event Gamification 🎉

Create challenges and encourage attendees to participate in more ways while generating value with rewards and competition.

• Want to drive traffic to your top sponsor? ✅
• Want to inject some friendly fun into your event atmosphere? ✅ 
• Want to incentivize networking among your attendees? ✅ 
• Want to increase optional session attendance? ✅

It's simple! Add an Event Game in the Socio Platform today. 

Excited to see how gamification can change your event? Feel free to chat us below, schedule a call with one of our event tech experts, or if you already have an event set up, learn more about how to create and set up your game!

Questions? Chat Us or Email support@socio.events

You now have access to our upgraded icon library! This is no small upgrade as we have gone from 181 icons to over 150,000 customizable icons! 🤯 

All of this to make sure that your event app truly fits your event! Something as simple as letting your event's style shine makes your attendees love your event even more 🤩 and is just another way we help break down the barrier between you and your attendees.

Stay tuned as we continue to provide you with extraordinary product updates. Let us know how we can continue to improve your event experience!

Questions? Chat Us or Email support@socio.events

Over the past few months, our team here at Socio has been working very hard to provide you with a superior event tech experience. Using your invaluable feedback, we are building upon existing features while developing entirely new ones to take your events to the next level! Check out our latest updates 👇

Brand New Web App

The brand new web app has been completely redesigned with a new beautiful look that's more customizable than ever before. Now, with even more features, the web app offers your attendees a full and personal experience from any of their web-enabled devices. 

Ratings & Reviews

Collecting feedback from attendees is crucial to learning how to improve every one of your events. Doing so is now easier than ever with our built-in Ratings & Reviews!

Offline Support

You have asked for it, and now it’s here! All of our Android and iPhone apps now provide offline support. Your attendees can now access the information they need, no matter where they are!

Stay tuned over the coming months as we release even more features and improvements. Most importantly, please continue to reach out with all feedback to help us continue to shape the future of live events!

Questions? Chat Us or Email support@socio.events