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New FeatureProduct UpdateProduction Studio
4 months ago

Product Update: Full-screen Controls for Webex Events Production Studio and Backup Stream for RTMP

Platform 7.2
Event App 44.0
Studio 2.9.0

We're kicking off 2025 with two key new features in the world of streaming! Watch the release video or keep reading to learn more. 🎥


Full-screen Controls

Our spacious and convenient Full-Screen Controls enhance the broadcasting experience in Production Studio! Producers and speakers can enter this mode by clicking the full-screen icon located at the bottom right of the stage, or by using a keyboard shortcut.  

In full-screen mode, any mouse movement or keyboard input will display the control bar, at the bottom of the screen, and the sidebar, at the right of the screen. The control bar includes essential tools such as Mute/Unmute mic and Start/Stop camera. We've also added Interaction Bubbles in full-screen mode to let you preview Studio chat messages and audience interactions (chat and Q&A) in real-time.

Learn more about Full-screen Controls and Interaction Bubbles in our Getting Started with Webex Events Production Studio article.

⭐️ As a last note in the realm of Production Studio, we've changed the name of the Media tab to Overlays. Since images and videos added here always appear on top of everything else when added to the stream, this new name is a better fit.

Backup Stream for RTMP

Who doesn't like having a fallback option? The new Backup Stream feature acts as a safeguard, automatically redirecting the broadcast to the backup stream if the primary stream encounters any technical issues caused by a 3rd party streaming tool. Get all the ins and outs on backup stream RTMP URLs and Stream Keys in our Stream to Webex Events from Third-party Software with RTMP article.

The expanded Show Backup Stream menu to reveal and copy the backup RTMP URL and Stream Key.
That's all for today, folks! Be sure to explore these new changes on the Webex Events platform!

Avatar of authorKara Gladish
Product UpdateEvent AppBranded App
8 months ago

Product Update: Alt Text and Focus Indicators

Platform 6.9
Event App 42.0
Studio 2.6.0

This month, we’ve released some major improvements to accessibility on the Webex Events platform and the Event App. Watch the following video, or keep reading to find out more!  



Alt text 

We’re excited to announce that planners and attendees can now add alt text to images! This is a huge deal since alt text is vital for explaining visual content. Alt text is essentially the text equivalent of an image, and it describes what’s happening, greatly helping those who don’t see the image. 

Screen readers announce alt text for people, primarily folks who are blind or have low vision and rely on assistive technology to navigate websites and read web content. Alt text also appears when images don’t load due to low bandwidth issues, or when images are turned off in a browser to ease cognitive load. Plus, it improves Search Engine Optimization (SEO). So, adding alt text in the platform and beyond is a win-win for everyone!

Adding alt text in Webex Events 

After reading the last paragraph, I’m sure you’re super jazzed to start adding alt text to images far and wide throughout Webex Events. Well, I’m excited to tell you how! 

After selecting an image to upload to an area of the Webex Events platform, click the Add alt text button. Add a brief description up to 250 characters about the image, or check the Mark as decorative box if the image is more of an embellishment or a background element that doesn’t add contextual information. When you’re done, click Save and continue through the upload process. 

The Add alt text modal in the Webex Events platform.
 On the Mobile App and Web App, Attendees can add alt text to images they post to the Wall feature, too! 

The +Alt button on an image Wall post and the Write alt text window in the Mobile App.

Keep in mind, at this time it’s not possible to edit alt text. To change alt text you’ve already added to an image, you’ll need to re-upload that image. 

We’ve created a new article in our knowledge base that has tips and resources for writing great alt text to help you learn more. Be sure to update your Branded App to the latest version so attendees can start using alt text!

Focus indicators 

I don’t know about you, but I have a hard time keeping track of some things, whether it’s the last time I saw my keys and phone, or which tab I opened last (I usually have too many tabs open to count). Oops! So, I really appreciate this next accessibility improvement to the Webex Events platform, and hopefully you will, too.  

We’ve added focus outlines to the platform to provide a visual frame of reference and help you quickly understand what part of the platform you’re interacting with. Focus indicators clue you in on which elements are clickable, like buttons, expandable menus, items in the Event navigation bar, and checkboxes. They're also incredibly important if you’re navigating the platform with a keyboard and aren’t using a mouse.  

Red arrows point to several focus indicators on the Locations page in the Webex Events platform.

We're excited to bring more accessibility improvements to you in the near future, so stay tuned! 

That's all for today, folks! Here are your next steps: 

  1. Explore these new changes on the Webex Events platform 
  1. Subscribe to our YouTube channel for weekly updates, tips, and more!
Avatar of authorEmily van der Harten
Product UpdateEvent AppProduction Studio
9 months ago

Product Update: Production Studio Keyboard Shortcuts, MS Edge Support, and Mobile App Background Play

Event App 41.0
Production Studio 2.5.0

Today's update is all about live streaming improvements — two for Production Studio speakers and hosts and one for attendees tuning in to live streams on their iOS or Android devices. Keep reading or watch the video below to learn more. Let's dive in! 🏊



Production Studio keyboard shortcuts

Hosts and speakers now have access to convenient navigation and feature activation with 50 unique keyboard shortcuts in the Studio. With simple key combinations, control your mic and camera, control layouts, banners, and media, navigate the side menu, and more.

In the Studio, an item's shortcut appears when you hover over it, making it easy to learn shortcuts in context. 

The layouts and control bar sections of the Studio. Keyboard shortcut tooltips are indicated with red boxes.

If gradual learning isn't your thing, open the Studio's Settings page with Alt + Shift + 6 (PC) or ⌥ ⇧ 6 (Mac) and click the new 'Keyboard shortcuts' tab to read the full list of shortcuts.

The Keyboard shortcuts tab in Webex Events Production Studio settings.

Don't like a shortcut? Want to control your mic and camera with one shortcut? Simply click a current shortcut, then enter your own key combination to set a new one. Shortcuts can contain up to 3 keys and must start with 1-2 modifier keys, such as Shift and Option, and end with a letter, number, or symbol. Your custom shortcuts are stored in your browser cache, so you can set them once and they'll "follow you" in any Studio.

Learn more in our article about getting started with the Webex Events Producton Studio.

Production Studio Microsoft Edge support

To round out today's improvements to the Webex Events Production Studio, the Studio now supports Microsoft Edge for hosts and speakers on all devices. 'Nuff said!

Mobile App background audio play

Previously, the Webex Events App and Branded Apps required attendees to keep the app open to stream audio and video content. This meant that attendees couldn't interact with other apps or lock their phones without interrupting the stream.

Today, we've added continuous audio playback capabilities on both iOS and Android devices when attendees switch to different apps or lock their screens while a video is playing. This means that if an attendee is viewing a video and decides to check their email or lock their phone, the audio will continue to play without any disruption.

A mobile phone on lock screen with playback controls for a keynote.

This improvement adds media controls to device lock screens and notification shades, making it easy for attendees to control playback and reopen the app.

Please note that background audio functionality is only available for Webex Events streaming products including the Production Studio, Simulive, Video on Demand (VoD), and the RTMP player.


That's all for today, folks! Here are your next steps:

  1. Explore these new changes on the Webex Events platform
  2. Subscribe to our YouTube channel for weekly updates, tips, and more!
Avatar of authorDaniel Murphey
New FeatureProduct UpdateRegistration
10 months ago

Product Update: Public API and Ticket Widget Language Selection


Platform: 6.8

Today’s release introduces the Webex Events API and an enhancement to the Registration ticket widget. Grab some shades and sunscreen because your day is about to get much brighter. 🌞 

Watch the following video, or keep reading for more details! 


Public API 

Today, we’re incredibly excited to announce the launch of the Webex Events API! To our amazing customers eagerly awaiting this capability, your time has come.  

If you’re reading this and wondering what an API is, here’s the scoop. Essentially, API (short for Application Programming Interface) lets two separate systems communicate with each other and exchange information. This means that your developer can use an API to bring data to Webex Events from other online platforms, and vice versa. 

Automate Event and product setup and management, integrate with third-party platforms, generate powerful multi-event data dashboards, and more — the world is your oyster! In broad strokes, here’s what an API can do in Webex Events: 

  • Create new data, like an attendee, a Session, or a whole Event.  
  • Update anything the API can create, plus more. For example, the API can create a new attendee, and then edit that attendee's name, email, status, groups, phone numbers, and social accounts.  
  • Read information, including anything the API can create or edit. 
  • Delete anything the API can create, with some exceptions.  

How do I get access to the API? 

If you’re a Suite Enterprise Agreement (Suite EA) customer and Webex Events is activated for your organization, you automatically get access to the Webex Events API! For all other customers, talk to your Webex Events contact or our support team to learn about accessing the API.  

What do I need to get started? 

You’re going to need a developer who knows a bit about APIs, a strategy, and an API sandbox. Our Getting Started with the Webex Events API article has everything you need to begin your API journey. 

Ticket widget language selection 

The Registration ticket widget lets you embed all ticket options directly on your website. While attendees could select a language on the Registration website, there was no option to select a different language on the ticket widget. Today, that all changes. Now, registrants browsing tickets embedded in your website can select from the over 30 languages we currently support. 

 

The Language Selector on a ticket widget.


That's all for today, folks! Here are your next steps: 

  •  Explore these new changes on the Webex Events platform. 
  • Subscribe to our YouTube channel for weekly updates, tips, and more! 


Avatar of authorEmily van der Harten
Product Update
a year ago

Product Update: Credit Usage Changes, Organization and Team Management, and more

It's gonna be – wait, it IS May! This month, we've rolled out a series of changes to simplify and improve your experience with managing teams, members, and credits:

  • Attendee-based usage instead of product credit-based pricing
  • Organizations
  • New team and organization management interface

Learn all about these changes in the video below, or keep reading!



Attendee-based usage instead of product credit-based usage

For our Webex Suite Enterprise (Suite EA) customers, this change isn't a change at all. For everyone else, we've now transitioned away from product credit-based usage tracking for most products. How does it work now? Glad you asked!

  • Attendees - With today's change, every Webex Events customer has a limit to the number of attendees who can join their Events, and you no longer have to use a Registration, Event App, or Onsite credit to use these features. 
  • Streaming -Another change we've introduced is streaming hours. Instead of consuming one Streaming credit when you activate Webex Events Streaming, RTMP, or Simulive in your Event, streaming usage is now based on how long attendees watch your live streams. Here are two examples:
    • If 10 attendees watch a 1-hour stream for the entire hour, then 10 streaming hours are deducted.
    • If one of the 10 attendees only watches for 30 minutes, then 9.5 streaming hours are deducted.
  • Branded Apps and Lead Retrieval - These products remain unchanged from before.

We know this is a big transition, so don't hesitate to talk to your Webex Events contact if you have questions. Our amazing team has been working hard behind the scenes to prepare for this change, and you may already have received specific communication from us about the transition. All existing customers have been transitioned to the new organization and plan structure, and all your teams and team members will remain in place and associated with their correct Events.

Introducing Organizations

Previously, multiple teams in the same organization weren’t linked to each other, so it was difficult for administrators to control and oversee usage at a high level.

We’ve now introduced Organizations. Instead of needing to be added to all teams in the organization, Organization admins only belong to the Organization team. This automatically gives visibility and control over all other teams and Events within the Organization. Admins can create, edit, and remove teams, allocate attendees and add-on credits to teams, and invite or remove team members.

If you have access to multiple organizations, click your current Organization name in the top right corner of the screen to switch between them.

The Team settings page in the Webex Events platform.

Editors in the Organization team can view all teams and their Events, though they can't edit teams, members, or plans.

New organization and team management interface

In addition to the new Organizations, we've also improved the team creation and management interface! Your organization now has a single Organization team, and you can create as many sub-teams as you need. When you create a team, you can assign a limit to how many attendees the new team's Events can have from the organization's pool. Or don't create any extra teams and just use the Organization team for everything!

The Create team modal in the Webex Events platform.

Inviting, editing, and removing team members will also be improved with an updated interface that lets you invite multiple team members at the same time!

Notable changes for Webex Suite EA customers

If you're a Webex Suite EA customer, there are a few additional changes that affect you with this release:

  • The new Organization teams are synchronized with Control Hub (CH), so all administrators from CH are Organization admins in Webex Events. With this update, members of the Organization team will be able to create Events.
  • External attendees for Communities and Event Apps are no longer be counted separately! Instead, they're now combined and counted from the same pool of 10 external attendes per Knowledge Worker (KW). External attendees are now counted based on their creation time rather than the time they joined the Event App.
  • The logic for the Branded App, Lead Retrieval, and Streaming hours will remain unchanged and usage will be displayed on the 'Organization settings' page.
  • We now no longer roll over any credits, and all credits will reset on the term end date.

Improved button color contrast

In our continual efforts to be as accessible as possible to everyone, we’ve made a little change with big impact. You’ll notice that all buttons throughout the platform now have a black background with white text. This greatly improves their color contrast, making the platform more accessible for users with color blindness or low vision.

We’re working on even more accessibility improvements, so stay tuned!


That's all for today, folks! Learn about all of these changes in our newly updated article about team, member, and credit management.

If you have any questions or concerns, don't hesitate to talk to our support team or your Webex Events contact. Remember to subscribe to these updates so you don't miss any news. Subscribe to our YouTube channel for weekly updates, tips, and more!

Avatar of authorDaniel Murphey
Product UpdateEvent AppAcademyProduction Studio
a year ago

Product Update: Taglines in Webex Events Production Studio, Webex Academy, and More!

Production Studio: 2.3
Event App: 39.0

We’ve got a few announcements today that should pair nicely with your morning (or evening) coffee. Watch the following video, or keep reading to learn more. 📚



Taglines in Webex Events Production Studio

Hi, I’m Emily! My pronouns are she/they, and I’m particularly excited to share this new addition to the Webex Events Production Studio with you. With this month’s release, Webex Events Production Studio producers and speakers can now add a tagline that appears under their name. This is a great place for participants to enter their pronouns, profession, or company name. Or, why not add all three, as long as the tagline is under 50 characters!


Two speakers on stage in the Webex Events Production Studio. Their names and taglines are displayed.


Participants simply add a tagline in the ‘Tagline (Optional)’ field in the Studio’s “green room” before entering the Studio. If they need to edit their tagline after entering the Studio, they can either select the Edit info option in the Speaker settings menu on their speaker card, or they can make changes from the Personal Information tab in Settings.


The Tagline field in the Production Studio green room. The tagline says,


Taglines are optional, and producers have the power to control whether to include taglines under a speaker’s name on the stage. Simply click Settings, then the General tab, and check or uncheck the Include taglines option. For existing Studios, taglines are deactivated by default, and for Studios created as of April 25th, 2024, taglines are activated automatically.

 

The steps just described.


⭐ Keep in mind, the ‘Show participant names’ option in General Settings must be activated to show taglines.

For more information about this and other Studio features, read our Getting Started with Webex Events Production Studio article.


Export Production Studio speaker links

We also made a convenient improvement to help producers quickly find and share Webex Events Production Studio speaker links with speakers. If your event has multiple live stream Sessions, you’ll love this. You can now easily retrieve speaker links for all Studios by exporting Sessions from the Webex Events platform. Simply download the Sessions export and find the links in the ‘RTMP List’ sheet under the Speaker Links column.


The Speaker Links column on the RTMP List sheet of a Sessions export.


For more information on exporting content from Webex Events, read our Import or Export Data from Webex Events article.


Webex Events Academy is now part of Webex Academy! 

We're excited to share that Webex Events Academy has merged with Webex Academy. This will be the same free platform you're used to with courses, on-demand videos, and interactive walkthroughs to help you gain event knowledge. Plus, you'll now be able to access learning content for all other products in the Webex Suite in one place.

To ensure your progress from Webex Events Academy transfers seamlessly to Webex Academy, read instructions in the Webex Events Resources and Support article on the Webex Events knowledge base.

That's all for today, folks! Here are your next steps:

  • Explore these new changes on the Webex Events platform
  • Subscribe to our YouTube channel for weekly updates, tips, and more!
Avatar of authorEmily van der Harten
Product Update
a year ago

Important update: Upcoming changes to Webex Events subscriptions & purchasing options

Over the last eight years, Webex Events (formerly Socio) has become the leading end-to-end events management platform. We have successfully delivered on our mission to bring people together by powering your in-person, virtual, and hybrid events throughout the industry's most transformative and defining periods.

Starting April 30, 2025, Webex Events will embark on a new chapter as we shift our focus to exclusively supporting Webex Suite Enterprise Agreement (Suite EA) customers. This strategic transformation will allow us to dedicate all our resources to enhancing the Webex suite of products and services.

Starting on April 29, 2024, we will no longer sell standalone products and services outside of the Webex Suite Enterprise Agreement (Suite EA). However, we will continue to provide existing customers with the same standards of care and support until the end of their agreements.

Our commitment to providing the world's best end-to-end event management platform remains our north star, and we look forward to strengthening our connection with Suite customers and partners to unlock new possibilities and future innovation.

Here’s to the future of seamless, integrated, and impactful events! Thank you for being part of our journey.

Learn more about these changes in our Subscriptions & purchasing options changes FAQ, and chat with our support team or your Webex Events contact if you have any additional questions.


Avatar of authorDaniel Murphey
Product UpdateEvent App
a year ago

Product Update: Web App Collapsible Left Menu and Internally Link to Features from Announcements and Banners

Webex Events Platform 6.5
Event App 37.0

In today's update, we're bringing you two small yet highly-requested improvements for the Event App. Watch the video below, or keep reading to learn more! 📖



Web App Collapsible Left Menu

Before now, the features list on the left side of the Web App was always visible, whether attendees were watching a live stream, joining a video room, or exploring a speakers or sponsors feature.

With today's release, attendees can now click a single button to collapse and then re-expand the features list so the feature content they're viewing takes center stage!

Animated GIF of the Web App. The user collapses the left and right side panels.

As always, the right side panel that appears in some features is still collapsible, and we've moved the collapse/expand button to the middle of the panel to match the new button on the left.

Internally Link to Features from Announcements and Banners

Internal links connect features and feature items you've created in your Webex Events App, like linking a Session to a speaker or sponsor. This provides your attendees with robust, intuitive navigation throughout the app. One highly-requested upgrade to this feature that we've received is the ability to link to an entire feature.

Today, we've added the ability to link Announcements and Banners to any feature in the Event App!

http://The Add Internal Link section of the New Announcement modal. The Sponsors feature is indicated in the dropdown.

When you add an internal link to an announcement or banner, typing the name of a feature such as 'sponsors' reveals all items in the sponsors list with the feature at the top. Additionally, all items now show the name of their associated feature on the right side of the selection drop-down.

This improvement gives you more options to lead attendees to general areas instead of individual items within features. This means more intentional and actionable announcements and banners. Want to promote the Event Game with an announcement? Link the announcement to the Game feature so attendees can click to tap to go right there. Want to promote your in-app help center in a banner? Easy!

Important things to know

  • Announcements and banners can only link to a single feature or item
  • Feature items can only link to other feature items

Read our article about Internal Links for complete information.


That's all for today, folks! Here are your next steps:

  • Explore these new changes on the Webex Events platform
  • Subscribe to our YouTube channel for weekly updates, tips, and more!

 


Avatar of authorDaniel Murphey
Product UpdateRegistrationOnsiteEvent AppProduction Studio
a year ago

Product Update: Registration and Onsite App Improvements, Production Studio GIF Support, and more!

Webex Events platform: 6.3
Event App: 36.0
Webex Events Production Studio: 2.1.3
Onsite: 2.1

This month’s release comes with some juicy improvements to Registration and the Onsite App, plus the Webex Events Production Studio now supports GIFs! 🎉  Watch the video below, or keep reading to learn more! 📖


Registration ticket and order management enhancements

This month’s cornucopia of Registration enhancements hone in on streamlining ticket and order management and reducing distractions for your registrants. 


New payment options to publish Registration

Previously, we required you to connect to a Stripe account to publish Registration if you selected ‘Paid’ during Registration setup. Now, you can select one or more of three options — Stripe, Invoice, and Check — to publish paid Registration. 

The available payment options in Webex Events Registration.


Ticket availability and visibility

Webex Events Registration now has an option to automatically hide a ticket from the Registration page when it’s sold out, past the close date, or isn’t on sale yet.

Where can you find this new option? Simply edit the ticket, expand the Advanced Settings section, and select ‘Hide ticket when unavailable” from the Visibility drop-down. 

The process just described.


Share a direct ticket link

This nifty new option in Ticket settings lets you share a unique link for each ticket after you publish Registration. When registrants click the link, the ticket is the only option on the Registration page — no distractions, no confusion.

Simply go to the Tickets page in the Webex Events platform, click the ticket’s Settings (⋯) icon, select Share link to copy the unique URL, then send it to the people who need it. 🔗 

The Share link option for a ticket in Webex Events Registration.


Hide the option to reserve for someone else

You can now choose to hide the option to let purchasers enter separate contact information during registration. This is helpful if you don’t expect registrants to purchase tickets on behalf of others. Simply head to General Settings and deactivate the Accept purchaser information option. Easy peasy!

The 'Accept purchaser information' toggle in Registration General Settings.


Filter orders by ticket

We want to give you the tools to manage orders efficiently and find what you need quickly. That’s why you can now filter tickets on the Orders page by Ticket Name, in addition to Status, Ticket Type, and Promo Code.

The Ticket Name options in the Orders filter.


More notable Registration improvements

  • After publishing Registration, you can now delete the tickets no one has registered with. 
  • People have sometimes been confused when a ticket shows "Closed" on the Registration page before its scheduled 'Sales open' date. Now, the button says, “Coming Soon” until the ticket becomes available.
  • On the Tickets page in the Webex Events platform, tickets that are sold out, past the close date, or yet to be opened have a status of “Closed” to help you quickly discern which ones are currently on sale.
  • When an attendee enters an access code on the Registration page, the associated ticket moves to the top of the list and is highlighted briefly. No more scrolling to find the right ticket!
  • After clicking “Read More” to expand a ticket description, attendees can now click “Show Less” to collapse those descriptions.

To learn more about all of these registration features, read our Create Tickets article and our Registration Settings Overview article. 


Webex Events Onsite improvements

Sometimes the Onsite App has trouble finding a printer automatically even though it's connected to the same router as the check-in device. To overcome this problem, you can now choose to enter the printer's IP address manually. With this alternative in your toolkit, check-in and badge printing is more seamless than ever.

The add Printer by IP Address screen on the Onsite App.

When attendees arrive at your event check-in desk, a locked iPad is an inconvenience at best and a barrier to entry at worst. To ensure your iPad doesn’t take a nap during check-in, we’ve introduced a new setting in the Onsite App that prevents the iPad from auto-locking, and it’s active by default. 

If you want to turn the setting off, open the Onsite App’s Settings, tap Appearance & Display, then deactivate Prevent Auto-Lock.  

The Auto-Lock setting in the Onsite App.

To learn more, read our article about Onsite Event Check-in hardware setup.


Reorder External Links and Attachments

A well-ordered Event App is a great Event App. That's why we now let you drag and drop External Links and Attachments to rearrange them in the following feature items:

  • Sessions
  • Speakers
  • Sponsors and Exhibitors
  • Custom List
  • Single Item


GIFs in Webex Events Production Studio

We know how important branding is for your live streams — your logos, backgrounds, and images aren’t an after-thought. They tell your story, showcase your sponsors, and give your viewers a taste of your unique style. To help you create an even more dynamic, engaging, and downright fun experience for your attendees, we’re excited to share that you can now upload GIFs to the Webex Events Production Studio! 

Grab GIFs from the internet or craft your own using your favorite GIF maker and upload them as logos, Images, or backgrounds.

Animated GIF showing a GIF added as a background to the Production Studio. The GIF says,

To learn more about all the fun branding opportunities for your live stream, read our Getting Started with Webex Events Production Studio article. 

That's all for today, folks! Here are your next steps:

  • Explore these new changes on the Webex Events platform
  • Subscribe to our YouTube channel for weekly updates, tips, and more!

 


Avatar of authorEmily van der Harten
CommunitiesEvent App
a year ago

Product Update: Collaborate with Speakers, Sponsors, and Exhibitors, Privacy and Consent page, and Community Retirement

Platform 6.2
Event App 35.0
Studio 2.1.2

Trick or treat! 🎃 🍬 🍂

Today, we have one big treat, one small treat, and a farewell. Watch the video below or keep reading to learn all about it!



Collaboration forms

Ok, big treat first — like, full-size-candy-bar big. We're thrilled to announce a very highly requested feature: Collaboration for speaker, sponsor, and exhibitor Event App profiles!

A collaboration form.

Gone are the days of endless back and forth emails with speakers, sponsors, and exhibitors. With Collaboration Forms, simply fill in some basic information for each profile, then invite collaborators to independently manage their profiles in the Event App. It's a game-changer!

Setting up collaboration forms is spooky easy! 🎃

  1. First, add a speaker, sponsor, or exhibitor profile, filling in basic information and fields collaborators can't control, such as location, category, and booth size.
  2. Next, scroll down to the 'Collaboration' section and select the options you want your collaborators to edit or add information to, such as their name, profile icon, description, attachments, and more. You can even allow them to add custom button text and links for attendee calls to action.
    The Collaboration section in a profile.
  3. Once you've configured the form options, simply enter the collaborator's email address and craft a personalized message. Click Save changes, and an email with a unique link to the collaboration form will be sent to the collaborator. It's that easy!

When a collaborator clicks the collaboration link in their email invitation, they can start editing information right away with no password required. If they need to add information gradually or update something, they can click the link at any time to make edits to previously submitted information.

The collaboration invitation email and the top portion of a collaboration form.

But that's not all! We've made it super easy for you to manage collaboration. Use the new columns on each feature page to track whether the invitation was sent or whether the collaborator has submitted changes. You also have the option to send reminders, revoke collaboration, or reactivate collaboration as needed.

The speakers page in the Webex Events platform. The collab email and collab form columns are indicated. The settings menu for a speaker is also expanded.

We're so excited to drop this much-requested feature into your goody bags so you can spend less time doing data entry and more time crafting amazing Event App experiences. Happy collaborating!

For complete details about collaboration forms, read our Set Up and Use Collaboration Forms article.

Privacy and Consent page

With the recent addition of Privacy & Consent type questions in Webex Events Registration, it’s important to give attendees visibility into and control over their responses.

To make those consent questions a little less scary, we've introduced a brand new menu option in the Web App, the Webex Events App, and Branded Apps where attendees can review and modify their responses to consent type questions after they complete their ticket purchase. 

The Privacy and Consent buttons in the Web App and Mobile App.

In the Web App, attendees click their profile image, then select the new Privacy & Consent option. In the Webex Events Mobile App or Branded Apps, attendees simply tap the new lock icon at the top of the screen.

The Privacy & Consent page opens in the attendee's default browser.

A privacy and consent page in a web browser.

If attendees want to change a response, they simply select their preferred option and click Save. No tricks. 👻

💡 Keep in mind, Privacy and Consent type questions can't currently limit attendee access to any Webex Events features or products. Enforcing limitations based on attendee consent is up to you — for now. 😉

Read our article about Registration Questions to learn more about adding Privacy and Consent type questions.

Communities retirement

Like that beloved Halloween costume you've worn for years, a time comes when you have to put something special away for good. Today, we're retiring our Communities product due to low usage and high maintenance cost. We've already been in touch with our customers who have existing communities, and here are the details we shared:

  • Any customer with an existing Community will continue to have access to manage their Communities and welcome members. Communities now appear at the top of the My Events page.
  • Communities can no longer be created or cloned.
  • Branded Apps will still have the Community section if there is a community available.
  • Webex Suite customers can still use and create Communities. 

If you have any questions about this change, chat with our support team.


That's all for today, folks! Head over to the Webex Events platform and explore these new changes for yourself. 

Avatar of authorDaniel Murphey