This is a small but powerful update! We've had several customers ask us about hiding the game feature's leaderboard from the app users. Most customers want to keep it, but for the customers that don't want it visible, they really don't want it visible. Now, that's no problem. 

To hide the leaderboard, edit the settings of your game and uncheck the Show Leaderboard option. It's that simple.

Want more info? Check out our other articles on the Game feature! 

Questions? Chat Us or Email support@socio.events

We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. With this update, all of our web-based product have accessibility tools. This includes the Web App, Registration pages, Platform, and Socio website.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more. Check out Socio's full Accessibility Statement here.

If you're interested in how to enable accessibility tools for the Socio Platform and Socio website, check this out. To share steps to enable accessibility tools on the Web App with your attendees, copy the link to this article in our Attendee Help Center. Our mobile app doesn't have accessibility tools, however, our Web App is responsive and can be used on any device with a browser.

Questions? Chat Us or Email support@socio.events

The Web App just got even better! Prior to this release, the major difference between our Web App and our mobile apps was that users were unable to connect with other users and send messages. Now, users can add connections and message each other in the Web App without having to pick up their phones! 

Adding a person as a connection allows you to message with them, send them meeting requests, see their contact information, and more. This is perfect for users who want to use a laptop or tablet, or who simply don't have an Android or iPhone device. We've also improved the navigation on our Web App with the addition of a left navigation bar, making it even easier to view your connections and start a conversation.

Video Walkthrough

For a full walkthrough of our updated virtual platform, check out the video below. 👇

Check out our other articles if you're interested in learning more about the web app, or managing your web app. 

Questions? Chat Us or Email support@socio.events

It's never been easier to put on a professional live stream! Socio Streaming is a combination broadcasting studio and player that is easy to use, requires no downloads or outside software, and is fully customizable. Socio Streaming is an additional cost add-on feature, reach out to your Socio contact for pricing.

But wait — already purchased RTMP credits? Great news! Your RTMP player just got a lot better at no additional cost. Socio Streaming is included. 🙌

Benefits

Full Branding

Not only is your stream completely white-labeled (with no outside logos included), but you can fully customize it with your own branding. This also means that there are plenty of opportunities to showcase sponsors — even with sponsor videos!

Connect with Your Audience

Engage with your audience in real time by displaying viewer comments on-screen, connecting with (and showcasing!) your audience in a new and exciting way. Bonus — they'll be that much more encouraged to chat.

Simple & Reliable

Not super tech savvy? No problem. Socio Streaming is the easiest way to create professional live streams. You'll be amazed at how simple it is to put on a high production value event, no AV team required.

Drive Actions

Adding a call-to-action or other important message is so simple, it can even be done on-the-fly based on what is occurring in the chat or the live stream. This enables you to encourage viewers to take the actions you want.

No Downloads

You don’t need anything other than a computer with a mic and camera to get started. Anyone with the link can join your stream, and no login of any kind is required. 🙌 Socio Streaming becomes your end-to-end product for your live stream.

If Socio Streaming sounds like it may be a good fit for you, reach out to your Socio contact! For a list of considerations to help you evaluate, check this out. 

Questions? Chat Us or Email support@socio.events

The moment you've been waiting for ever since we announced Socio's RTMP Player is here. Socio's Q&A and Polling make it easier than ever to host your live stream in the Socio Platform. There's no need to pay for an outside tool, and everything you need to keep your attendees engaged with your sessions is manageable from one central place.

Socio's Q&A and Polling functionality become available after you publish your event, once you have access to the Manage tools. You can enable Q&A and Polling individually for certain sessions or live streams, have a dedicated feature for each, or even import several at a time. 

The flexibility is in your hands. For Q&A, you can require that questions be moderated before going live (or not), and even allow anonymous questions. For polling, you can schedule polls in advance or make them active whenever you want, and allow users to view polling results (or not) as desired. 🙌

Best of all, question moderation and Q&A/Polling settings are all manageable from the Socio Platform. 

For more info on how to set up these features, check out our Q&A and Polling articles!

Questions? Chat Us or Email support@socio.events

From day one, Socio’s core vision has always been to build an end-to-end event management solution that delights organizers and attendees with powerful yet simple tools, unparalleled customer support, and mind-blowing visibility into their event metrics and data. It’s a vision that guides our entire philosophy, and our approach to every product we develop.

The launch of Socio Registration pairs pre-event and in-event data for a more holistic picture of each attendee’s experience (and all the insights that we can glean). Plus, Socio Event Registration is easy to set up, allowing you to spend your time doing what you do best - putting on amazing events.

While the launch of Socio Registration forever changes our trajectory, it’s only the beginning of the next phase of Socio’s evolution as we continue to design best-in-class event technology for organizers and attendees to use across the lifecycle of their events.

Now, without further ado, let’s take a deeper look at Socio Registration.

At every stage of the development process, we found ways to cut down on duplicity, provide more customizable features, and most importantly — make Socio Registration the most simple, yet sophisticated option available.

Like all of Socio’s products, we designed Socio Registration to be highly intuitive, so literally anyone can be up and running with a branded registration page in minutes. The design is sleek, the UX is impeccable, and everything renders across all devices beautifully. But most importantly, attendee data flows seamlessly to our Virtual Event Suite, Event App, and Communities.

With Socio Registration, you can segment different attendee groups and assign multiple ticket types to each, leading to a personalized attendee journey in the entire event platform.

After completing registration and downloading the Event App, all of the information is already there — in the attendee’s preferred language — including profile picture, social handles, and work info. This not only saves time for the attendee, it creates a more personalized experience. And, there's no need for clunky integrations or multiple point solutions.

For ticket sales, Socio Registration offers instant payout, meaning revenue is available immediately — not weeks later, or after the event concludes.

We understand the importance of a strong brand identity, and that’s why Socio Registration offers the flexibility and customization you need. Almost every detail is customizable, from the look and feel of the landing page down to the URL. Even the input fields are customizable, so you can change the name of any button or input field to better capture the data you find most valuable.

When it comes to analyzing registration data, our system comes equipped with an analytics dashboard so you and your stakeholders always have a real-time picture of ticket sales, revenue, and other valuable data points.

Interested in learning more about Socio Registration? Reach out to us for a demo, or check out our other articles here!

Questions? Chat Us or Email support@socio.events

We needed an immediate solution, and meeting software quickly became the go-to answer. But it was never really intended to power events, especially complex events. With this release, we're ripping off the bandaid solution and giving you the ideal solution you really need: Socio's RTMP Player.

Don't worry, you won't be losing out on the chat functionality that meeting software provided — we added session chat too. 🙌

RTMP Player

Our end-to-end event management platform now supports Real-Time Messaging Protocol (RTMP), allowing you to host virtually any streaming option within the Socio event management platform.

Why is this awesome? 🤔 Let me count the ways...

1. You can ditch the meeting software altogether. With Socio’s RTMP player, you can utilize an agency or audio-visual company for higher-quality, professionally produced video. 
2. RTMP opens the door for additional sponsorship opportunities, since you can weave in sponsor commercials, branded banners, and other promotional materials.
3. RTMP is also more stable than many streaming options. That means you can stream confidently — in HD — to a small group, or tens of thousands of attendees.
4. RTMP is a future-proof solution for hybrid events. It’s the only way to realistically sync multiple speakers and locations, which will be key in producing an engaging experience for in-person and virtual audiences.
5. With our new chat functionality,👇 event organizers can use RTMP to broadcast with their preferred streaming option, yet still pair it with a live session chat for a streamlined attendee experience.

For more info on the new RTMP Player, check this out.

Session Chat

With the new Socio chat, each session has a dedicated chat feed. If your event has 15 sessions, you can have 15 unique chat streams. The chat feature lives in the same screen as each live stream, so attendees can participate in the chat without navigating to another window. 

Event organizers can use RTMP to broadcast their preferred streaming option, yet still pair it with Socio Chat for a streamlined attendee experience. Post-event, organizers can download the chat logs to follow up with attendees, or for lead generation. Attendees who watch the event on-demand will be able to see the original chat logs for a more engaging experience.

⭐️ Keep in mind, you must update your app to the latest version in order to use the new session chat.

For more info on the new session chat, check this out.

Questions? Chat Us or Email support@socio.events

We've released what may be our most-requested feature yet. You can now require users to log in to your Web App in order to view your events and communities, creating a unified experience across the Web App and mobile app. This is perfect for organizers that want their Web App to have more security for their events and communities, to target the content to certain groups of users, and to allow users to interact with features that require a user profile!

Previously, the Web App was a read-only version of your event or community content, and didn't allow users to post on the Wall, play the Game, and rate and review items. Now, all of this is possible!

You can even add a link to your Web App on your promo page, making it even easier for attendees to use the device that they choose. 👇

Want to learn more? Check out our About the Web App and Manage Your Web App articles, or reach out to us for a demo!

Questions? Chat Us or Email support@socio.events

Update Your App

Previously, when you wanted to update your app details (such as the app images, title, splash screens, etc.), you could message our support team and provide them the details to get it submitted to the Apple and Google Play stores. Now, you can review your app details and update it yourself! For more info, check this out.

⭐️ Keep in mind, it's a good idea to check your Apple Developer account for agreement updates. If your app is no longer showing as "Connected", this may be the cause.

Splash Screen Changes

Our Splash Screen requirements have changed to align with recent updates to app store requirements. Now, we require the following Splash Screens:

• iPhone X Splash Screen: 1125px wide by 2436px tall
• Android Splash Screen: 1080px wide by 1920px tall

Questions? Chat Us or Email support@socio.events

Socio Communities open the door for year-round engagement with your audience. Enjoy the same great features as Socio Event Apps, the same easy-to-use Socio Platform, plus unique abilities supporting year-round usage by members across the globe. 

Our Communities allow members to connect, share, and engage with other members, sponsors, and community leaders anywhere in the world. Build a Community to support a variety of business goals, from growing your member base, adding value to your membership, increasing brand loyalty, and providing sponsorship ROI.

Want to learn more? Check out our Introduction to Communities and Best Practices for Building Online Communities articles, or reach out to us for a demo!

Questions? Chat Us or Email support@socio.events