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New ProductCommunitiesEvent App
6 days ago

New Product: Webex Events Production Studio


Lights. Webcams. Action!

As a digital event platform powering virtual and hybrid events, we know how critical live streaming is to your event's success. Providing a simple, reliable, integrated streaming solution has been one of our highest priorities over the years. Until now, we've only provided Webex Events Streaming which integrates Restream's studio with the Webex Events platform.

Now, to provide you with an additional streaming experience that integrates more deeply with your Event App and Community, we're proud to announce the arrival of the Webex Events Production Studio beta! Keep reading or click the video below to learn more.

Screenshot showing a user adding a banner and ticker to a stream in the Studio.


Designed and built by Webex Events

We've spent months researching, designing, building, and testing this brand new studio experience, and we'll spend years continuing to add more features and make the Studio your best streaming solution. Now, we want to give everyone the opportunity to use the Studio and share feedback. 💬

The features you're used to...

If you're used to the Restream studio's features, you'll feel right at home in the Webex Events Production Studio. Features like brand folders, custom banners, videos, images, and private Studio chat are all available in the right menu's tabs.

Animated GIF showing a video playing in the Studio's stream preview.

You can also show stream content in different layouts, queue layouts to automatically switch when screen share is added, and control who's in the stream and where they appear onscreen.

...and more

In addition to chat integration, the Studio features integration with the Q&A feature and Custom Tab content, so it's easier than ever for speakers and presenters to read and respond to questions and Slido polls!

Screenshot of the Studio's Audience tab. The Slido sub-tab is selected with a word cloud visible.

Guest speakers can join the Studio from their mobile device using the speaker link. Speaking of guests, you can have up to 13 people in a Studio at once. Up to three of these people can be hosts who can control graphics, banners, and other stream content.

Two screenshots showing the Me tab and the Audience tab in the Studio on a mobile device.

⭐️ Keep in mind, hosts must always join the Studio from a computer.

Next steps

Webex Events Streaming by Restream is still available, so keep using it if that's what you're comfortable with. If you want to try out the Production Studio, use it for one or two live streams in your event to get a feel for it! It's all covered with a single Webex Events Streaming credit. 👍

If you're ready to learn more, here are some additional resources to get you started:

  • Introduction to Webex Events Production Studio
  • Getting Started with Webex Events Production Studio
  • Webex Events Production Studio vs. Webex Events Streaming by Restream comparison

That's all for today, folks! Head over to the Webex Events Platform and explore the new Webex Events Production Studio for yourself. Not a customer yet? We'd love to give you a demo!

Avatar of authorDaniel Murphey
New Product
a year ago

New Product: Socio Onsite

Socio's induction into the Webex brand was a big moment for us in 2021, and big changes are on the horizon. Our vision and mission, however, remain the same as ever: to build an end-to-end event management solution that delights organizers and attendees with powerful yet simple tools, unparalleled customer support, and incredible customization. 

Socio Onsite is the newest addition to the Socio product lineup, giving you a fully-customizable attendee check-in and on-demand badge printing solution that's truly all-inclusive. From the Onsite App experience to custom badge design to hardware rental and badge stock supply, Socio has everything you need to start your attendees off with a 'wow' experience.

Now let's take a closer look.

Planning and putting on an event has countless considerations and pressures, each one as important as the next. Every little detail matters, and time is precious. We want to empower you to invest as little time as possible while building a world-class check-in and badge printing experience. We did our homework, and we think we nailed it.

Create your Socio Onsite event in mere minutes, and link it to Socio Registration so attendee data flows seamlessly. Customize the Socio Onsite iPad app your way with graphics, button labels, icons, and more. Your event's branding won't skip a beat.

Badge design is also simple and intuitive, yet incredibly robust. Use Onsite's drag-and-drop badge design interface to make a basic one-size-fits-all badge for every attendee, or apply visibility rules to tailor badges or even individual elements on badges to specific people using Attendee Types and Socio Registration data. Customization can be as simple or as complex as you need it to be.

What about the hardware? We've got you covered there, too! Never worry about identifying and sourcing from multiple vendors again. Socio's rental kits include everything you need to do check-in and badge printing, including printers, iPads and stands, routers, and badge stock. 

Ready to learn more about Socio Onsite? Reach out to us for a live demo, or check out our other articles here!

 

Hop over to the Socio Platform and take a look for yourself. Not a customer yet? We'd love to give you a demo!

Avatar of authorDaniel Murphey
New Product
a year ago

New Product: Socio Streaming by Restream

'Sup streamers? Ever since Socio launched Socio Streaming, we've been working exclusively with StreamYard as our preferred streaming provider. Now, we're bringing on an additional streaming partner - Restream.

Screenshot of the Restream studio.

When you select a live streaming provider for an Agenda session or Live Stream, you'll now see two options for Socio Streaming: Socio Streaming by Restream and Socio Streaming by StreamYard.

Screenshot of a Session's Live Stream settings panel. Live Stream is enabled.

When you select Restream, you'll still see the Launch Studio button and the Speaker instructions. When you enter the Restream studio, you'll quickly realize it's a lot like StreamYard in many ways. You've got access to Chat messages from attendees, custom branding, overlays, captions (banners), video clips, and more! For a full feature comparison, check this out.

Screenshot of the Grahics tab in the Restream studio.

Got a speaker that's much more comfortable with StreamYard, but others are excited to try Restream? No problem! No matter which Socio Streaming provider you select, your streaming credits can be used for either of them, so you can mix and match.

We're thrilled to be providing you this additional option for producing amazing live streams, and, as always, we're excited to always keep improving Socio for YOU!

For a complete look at using Restream in your event, check this out.

 

Hop over to the Socio Platform and take a look for yourself. Not a customer yet? We'd love to give you a demo!

Avatar of authorDaniel Murphey
New Product
a year ago

Now Introducing: Socio Academy

We've been cooking this one up for a while, and we can't wait for you to see it!  We’re excited to support event professionals’ continued learning with Socio Academy, the place where event professionals, Socio partners, and customers go to learn and certify their knowledge. Socio Academy makes it easy for you to become a Socio expert and master of your craft. To go there now, click the button below.

Go to Socio Academy

For a preview of Socio Academy and the learning opportunities there, take a look at the video below. 👇

Customizable Course Plans Based on Your Learner Persona 

Getting started with Socio Academy is easy and only requires a Socio Platform login. If you’re a customer, you can log in with your existing Socio Platform credentials. Anyone can enroll in Socio Academy! If you’re not a customer, you can easily set up a Socio account here. 

When you log into Socio Academy, you can choose courses based on what aspect of your event is most important to you. Are you focused on crafting a fun-filled, unforgettable attendee experience? Do event operations make your world go around? Are you striving to make a lasting brand impression with your attendees and sponsors? Is your bottom line ROI? If any of these piqued your interest, Socio Academy’s Learner Personas have you covered with courses tailored for each outcome. Dive into one or two that best fit your current knowledge needs, or take it to the next level and try them all! 

If you’d like to take a broader approach to your search, you can browse the full course catalog and select the courses that most interest you. 

Become a Power User with Socio Academy Courses 

Staying up-to-date with the Socio Platform has never been easier with Socio Academy. Socio Academy courses are a great way for event professionals to learn more how Socio products support virtual, hybrid, and in-person events.

Socio customers have the added benefit of accelerating their product onboarding with Socio Platform and Release Readiness courses, helping them become certified experts on all that their Socio products have to offer. 

To take your Socio knowledge to the next level, you can enroll in Socio Certification to gain a firm understanding of all Socio product functionality and benefits, learn an overview of product configuration, and discover where to go for more information on configuration or any other Socio-related topic.

Once you’ve completed Socio Certification or a Socio Academy course, you’ll want to shout your success from the (virtual) rooftops! You can easily share your certificate of completion with your LinkedIn network directly from Socio Academy. 

Level Up Your Event Industry Skills 

As the events landscape continues to evolve, Socio Academy is here to help you get the most out of your events with industry specific courses. Whether you’re focused on how to drive Event Revenue and Sponsorship ROI, interested in becoming an expert on Negotiating with Vendors, or you’re looking for guidance on how to Raise the Bar on Virtual Events, Socio Academy has the courses you need to become a master at your trade. 

The abrupt switch to virtual events in 2020, combined with the emergence of hybrid events, has left many event professionals with more questions than answers. Socio Academy is tackling these topics in courses like Bringing the Magic of In-Person Events to Virtual and Showcasing Sponsors in a Virtual Event with expert advice on how to ensure your virtual and hybrid events are successful, engaging, and measurable.

As an added benefit, on-demand versions of Socio webinars will be uploaded to Socio Academy. To get right to what matters most, each webinar will be condensed down into the session’s most important takeaways. Whether you’re revisiting a favorite webinar or watching for the first time, you’ll gain valuable insights on some of the most relevant topics in the events industry.  

Master Your Craft with Socio Academy

Whether you enroll in Socio Academy to ensure you're getting the most out of your Socio products, or you simply want to stay up-to-date on event industry trends, you’ll walk away with valuable insights and learnings to amplify your events. 

Whether you come to ensure you're getting the most out of your Socio products, or you simply want to stay up-to-date on event industry trends, Socio Academy is for you. We can't wait to see you there!

Go to Socio Academy
Avatar of authorDaniel Murphey
New Product
2 years ago

New Product: Socio Streaming

It's never been easier to put on a professional live stream! Socio Streaming is a combination broadcasting studio and player that is easy to use, requires no downloads or outside software, and is fully customizable. Socio Streaming is an additional cost add-on feature, reach out to your Socio contact for pricing.

But wait — already purchased RTMP credits? Great news! Your RTMP player just got a lot better at no additional cost. Socio Streaming is included. 🙌

Benefits

Full Branding

Not only is your stream completely white-labeled (with no outside logos included), but you can fully customize it with your own branding. This also means that there are plenty of opportunities to showcase sponsors — even with sponsor videos!

Connect with Your Audience

Engage with your audience in real time by displaying viewer comments on-screen, connecting with (and showcasing!) your audience in a new and exciting way. Bonus — they'll be that much more encouraged to chat.

Simple & Reliable

Not super tech savvy? No problem. Socio Streaming is the easiest way to create professional live streams. You'll be amazed at how simple it is to put on a high production value event, no AV team required.

Drive Actions

Adding a call-to-action or other important message is so simple, it can even be done on-the-fly based on what is occurring in the chat or the live stream. This enables you to encourage viewers to take the actions you want.

No Downloads

You don’t need anything other than a computer with a mic and camera to get started. Anyone with the link can join your stream, and no login of any kind is required. 🙌 Socio Streaming becomes your end-to-end product for your live stream.

If Socio Streaming sounds like it may be a good fit for you, reach out to your Socio contact! For a list of considerations to help you evaluate, check this out. 

   

Questions? Chat Us or Email support@socio.events

Avatar of authorDaniel Murphey
New Product
2 years ago

New Product: Socio Registration

From day one, Socio’s core vision has always been to build an end-to-end event management solution that delights organizers and attendees with powerful yet simple tools, unparalleled customer support, and mind-blowing visibility into their event metrics and data. It’s a vision that guides our entire philosophy, and our approach to every product we develop.

The launch of Socio Registration pairs pre-event and in-event data for a more holistic picture of each attendee’s experience (and all the insights that we can glean). Plus, Socio Event Registration is easy to set up, allowing you to spend your time doing what you do best - putting on amazing events.

While the launch of Socio Registration forever changes our trajectory, it’s only the beginning of the next phase of Socio’s evolution as we continue to design best-in-class event technology for organizers and attendees to use across the lifecycle of their events.

Now, without further ado, let’s take a deeper look at Socio Registration.

At every stage of the development process, we found ways to cut down on duplicity, provide more customizable features, and most importantly — make Socio Registration the most simple, yet sophisticated option available.

Like all of Socio’s products, we designed Socio Registration to be highly intuitive, so literally anyone can be up and running with a branded registration page in minutes. The design is sleek, the UX is impeccable, and everything renders across all devices beautifully. But most importantly, attendee data flows seamlessly to our Virtual Event Suite, Event App, and Communities.

With Socio Registration, you can segment different attendee groups and assign multiple ticket types to each, leading to a personalized attendee journey in the entire event platform.

After completing registration and downloading the Event App, all of the information is already there — in the attendee’s preferred language — including profile picture, social handles, and work info. This not only saves time for the attendee, it creates a more personalized experience. And, there's no need for clunky integrations or multiple point solutions.

For ticket sales, Socio Registration offers instant payout, meaning revenue is available immediately — not weeks later, or after the event concludes.

We understand the importance of a strong brand identity, and that’s why Socio Registration offers the flexibility and customization you need. Almost every detail is customizable, from the look and feel of the landing page down to the URL. Even the input fields are customizable, so you can change the name of any button or input field to better capture the data you find most valuable.

When it comes to analyzing registration data, our system comes equipped with an analytics dashboard so you and your stakeholders always have a real-time picture of ticket sales, revenue, and other valuable data points.

Interested in learning more about Socio Registration? Reach out to us for a demo, or check out our other articles here!


Questions? Chat Us or Email support@socio.events

Avatar of authorDaniel Murphey
New Product
2 years ago

New Product: Socio Communities

Socio Communities open the door for year-round engagement with your audience. Enjoy the same great features as Socio Event Apps, the same easy-to-use Socio Platform, plus unique abilities supporting year-round usage by members across the globe. 

Our Communities allow members to connect, share, and engage with other members, sponsors, and community leaders anywhere in the world. Build a Community to support a variety of business goals, from growing your member base, adding value to your membership, increasing brand loyalty, and providing sponsorship ROI.

Want to learn more? Check out our Introduction to Communities and Best Practices for Building Online Communities articles, or reach out to us for a demo!

    

Questions? Chat Us or Email support@socio.events

Avatar of authorDaniel Murphey
New Product
3 years ago

New Offerings: 24/5 Support and Socio Platform Guidance

Expanded Support Hours

Our award-winning support team has expanded their hours! Now, you can reach us on live chat 9pm Sunday through 11pm Friday, GMT.

With our mission of helping event organizers take their events to the next level, we put a large emphasis on providing unrivaled support. When you reach out for help or advice on best practices during our new support hours, you'll receive support from a 5-star team with an industry-leading first response time of 15 minutes or less. 🎉

We're proud to create event technology that's so clean and intuitive, attendees and organizers of any background can use it. But we know questions come up. When they do, we're here to help. 👍 

Socio provides event organizers with multiple modes of communication so they are always taken care of.

 

Socio Platform Guidance

We've improved our Socio Platform experience by creating timely, on-demand contextual help with i-buttons throughout the Socio Platform. Click the associated i-button to review info about a particular field or section of the Socio Platform. Many of the i-buttons also include Learn More links, directing you to our extensive Knowledge Base for even more great tips and tricks. 

 

For more info on our available resources and support offerings, check this out.


Questions? Chat Us or Email support@socio.events

 

Avatar of authorDaniel Murphey
New Product
3 years ago

New Product: Live Display

Live Display showcases your content on screens everyone can see and turns your event into a visual experience. 


Engage and inform your audience by showing them social activity, current and upcoming sessions, attendee leaderboards, and more. 


Give sponsors and exhibitors the visibility they deserve by surfacing their brand across the venue.


Just pick the content that matters most, customize the look and feel, and publish it—all in real time.


Want to learn more? Check out this live demo to see Live Display in action. You can get started with Live Display here or learn more here. 


Questions? Chat Us or Email support@socio.events

Avatar of authorDaniel Murphey
New Product
3 years ago

New Product: Lead Retrieval App by Socio

Our Lead Retrieval product allows your exhibitors and sponsors to capture leads, collaborate, and perform like never before. 

Using Lead Retrieval will allow you, the event organizer, to monetize your event while providing a superior experience to attendees, exhibitors, and sponsors. 👇


Want to learn more? You can check out our full blog about having a Lead Retrieval App or click here. Also, feel free to Live Chat us or click below to schedule an in-depth call!


Questions? Chat Us or Email support@socio.events


 

Avatar of authorDaniel Murphey