Platform 7.5
Studio 2.12

At Webex Events, we love spring not only because it makes flowers blossom 🌸 but also brings many highly requested improvements to our platform. From being able to edit attendee email addresses and studio upgrades to enhancing our Add to Calendar function, continue reading to learn more about the upgrades our amazing Team released! 

Edit Attendee Email Addresses

This is a big one! Previously, once an attendee logged in to an event, it wasn’t possible to change their email. With this much desired update, planners can change attendees’ registration email even after they log into the platform. This will help attendees who initially logged in with the wrong email address, or attendees who need to make an update. Here's how:

Go to an attendee profile and click the Settings (⋯) icon next to the 'Attendee information' heading, then click Edit. From there, update the attendee's registration email as needed and click Save Changes. 

Add to Calendar improvements

We're very excited to announce this big improvement to our Add to Calendar function. In the past, a single setting controlled all three areas the Add to Calendar button appears: the Registration landing page, the confirmation email, and the confirmation message. Now, planners have full control over where the button appears, how they want it to function, and what information it includes.

We moved the Add to calendar setting for the Registration landing page from General Settings to the Appearance section. This enables planners to adjust the calendar settings when building the Registration. We added downloadable options for Outlook and Apple calendar. We also included a description field that you can customize.

Another huge improvement is the new ability to create calendar holds. In the Registration -> Settings -> Checkout page, there's now a tab titled Calendar holds. Here, you can create multiple Calendar holds, include custom messages, choose the calendar file type, and even change the dates of the Calendar hold. From their own pages, you can assign Calendar holds to confirmation messages, confirmation emails, and even promo emails. As we promised, full control! Check out our Customize Registration Checkout Messaging article to learn more.

Hide Events

Who doesn’t like a clean, organized view of their events? We're now enabling planners to archive their events with a single click. Previously, there wasn’t a way to remove an event from the planner’s view, and hiding it from attendees was manual. Now, on the My Events page, by clicking the three-dot (⋯) icon on an Event, you can choose to hide it. Once hidden, the event will be removed from the planner view, and attendees can no longer access it.

You can locate a hidden event by using the filters in the My Events page and unhide the same way. When an event is unhidden, attendees will be able to access it. Read our Hiding Events article for more details! 

Share Video Files

Producers speakers can now share videos directly from their computer in the Webex Events Production Studio. Click Share in the control bar, then Share video file, and choose your .mp4 or .webm video file from your folders. No need to upload in advance!

Unlike Overlay videos, which appear on top of everything else in the stream, these new shared video files appear on the backstage as a card, letting you use them in layouts like screen shares.  

In addition to playing or pausing video files, a time display backstage shows the total time of the video and the time played. You can use the progress bar to easily navigate to a specific moment in the video, or move forwards or backwards. Mute/unmute the card or adjust the volume before putting it onstage so speakers can also talk over the video.

Last but not least, we added a looping function so your video can play repeatedly on the stage. This is great for introduction, break, and closing segments of streams, and much more!

Send to Vidcast

We've added the ability to send videos and Studio recordings up to 5 GB to your Vidcast library. Vidcast is a powerful video messaging tool from Webex that makes recording, editing, and sharing videos easy. This new functionality is available if you login to the Webex Events platform using SSO with your Cisco account, which is the case if you’re a Suite Enterprise customer.

From your Event App’s Uploads or Recordings page under the Video Center, click a video’s three-dot (⋯) icon, then Send to Vidcast. Or, check multiple videos then click the top bulk action button with three dots, then Send to Vidcast. Click Yes to confirm sending and begin processing. From there, use Vidcast’s AI-powered platform to make every video even more engaging, discoverable, and memorable. Get more details on all the ways to use Vidcast and Webex Events together in our Vidcast & Webex Events article. 

Layout Controls

Back in January, we added Full-screen controls in Production Studio to enhance the broadcasting experience! Producers and speakers can enter this mode by clicking the full-screen icon located at the bottom right of the stage, or by using a keyboard shortcut.  

Now we’ve added a new item on the side menu, Layouts, so producers can change the layout when in full-screen mode. It’s true - we think of everything. Learn more about Full-screen Controls in our Getting Started with Webex Events Production Studio article.

That's all for today, folks! Be sure to explore these new changes on the Webex Events platform!