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Product UpdateRegistrationOnsiteEvent AppBranded AppLead Retrieval
2 years ago

Product Update: Webex Events Rebrand Update, Registration Language Settings, Lithuanian, and More!

Platform 4.32
Mobile App/Branded App 26.0.0
Onsite App 1.1.6
Lead Retrieval App 1.7

Minimum supported iOS version: 14
Minimum supported Android version: 9

Webex Events rebrand update

In this phase of our rebranding journey, we’ve swapped "Socio" with "Webex Events" in a lot of places on the Webex Events Platform and our Knowledge Base, and we've renamed our apps. One of the most exciting parts of this rebranding chapter is our new launch icon. It’s new. It’s chic. It’s gradient. It’s orange! 🎊 

Animated GIF of the Socio launch icon transforming into the Webex Events launch icon.

We aren’t changing any URLs in this phase — simply the launch icon, app names, and wording in our products. Check out the old and new app names in the table below.

Old App NameNew App Name
Socio Event AppWebex Events App (Socio)
Socio Check-In, Badge PrintingOnsite by Webex Events (Socio)
Lead Retrieval by SocioLead Retrieval by Webex Events

Registration language settings

Registration now supports multiple languages! That’s right, Registration lets you control the Registration page’s default language for hardcoded text (that’s the text you can’t customize on your own). Check out the Language Settings section under General in Registration Settings and choose from over 30 languages. It's up to you to fill in your event name, description, ticket names, and other customizable text in your chosen language.

Screenshot of the Language Settings section in Registration Settings.

Anticipating a multi-lingual audience? Turn on Machine Translations so that folks ordering tickets to your event can translate the entire Registration page into their preferred language. They simply select a language and, like magic, the Registration page displays everything in that language instantly – including customizable text. They’ll receive confirmation emails, tickets, and other registration communications in the language they chose, too. Not only is this super cool, it also expands your reach to a wider audience and paves the way for a multi-lingual experience!

Screenshot of The language translation drop-down menu on a Registration page.

Check out our Registration Settings article to learn more.

Lithuanian language translation

Speaking of languages, we also added Lithuanian to our growing list of 30+ supported language translations. Find Lithuanian as a translation option in Registration, the Event App attendee language settings, and Webex Events Closed Captions & Translations!

File uploader and antivirus scanning

Our new file uploader has plenty of goodies you'll love. Its user-friendly interface lets you easily and quickly crop, rotate, and preview multiple images. What’s more, the new file uploader is so smart that it scans files and tells you if it detects malware. Pretty neat, right?

Screenshot of the new file uploader.

Free, Order Now, and Place Order label customization

This small yet mighty update lets you change the default "Free", "Order Now", and "Place Order" button text on the Registration page and ticket widget. This is especially useful for company-sponsored or internal events, where you may want to change the button text to better fit your event and the kind of tickets you're offering. Head over to your Registration event and customize these labels to your heart's content.

Screenshot of the Free ticket label renamed

To learn more about customizing the "Free" and "Place Order" buttons, check out our Registration Settings article. For information on the "Order Now" button, our article on Widgets has what you need.


That's all for today, folks! Hop over to the Webex Events Platform and take a look at these new changes for yourself. 

Avatar of authorEmily van der Harten