Webex Events (formerly Socio) Product updates logo
Back to Homepage Subscribe to Updates

Product updates

Learn about the latest features, improvements, and product updates

Labels

  • All Posts
  • New Product
  • New Feature
  • Product Update
  • Registration
  • Onsite
  • Communities
  • Event App
  • Branded App
  • Lead Retrieval
  • Live Display
  • Academy
  • Production Studio

Jump to Month

  • May 2025
  • March 2025
  • January 2025
  • August 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • January 2024
  • November 2023
  • October 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • March 2023
  • February 2023
  • January 2023
  • December 2022
  • November 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • November 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • February 2020
  • December 2019
  • August 2019
  • July 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • November 2018
  • October 2018
  • June 2018
  • September 2017
Product Update
4 years ago

Product Update: Closed Captions & Hide Viewer Count

We're pleased to announce the release of two highly requested features for Socio Streaming and the Socio RTMP Player — Closed Captions and Hide Viewer Count!

Closed Captions

Virtual events are taking off, and we don't want anyone left behind. That's why we've rolled out support for Closed Captioning service in Socio Streaming and the Socio RTMP Player. This service works well with SyncWords, a service that provides actual people who listen to your stream and provide captioning in real time.

When Closed Captions are active, attendees see a "Show Captions" button beneath the Live Stream. Once revealed, the Captions can be hidden again, or you can select a language if multiple languages have been configured for your event.

⭐️ Keep in mind, Closed Captions are currently only supported in the Web App, and aren't supported in the Mobile App.

Ready to learn more? Check this out.

Hide Viewer Count

At Socio, we want you to be in complete control of how your attendees experience your events, right down to the little details. We've gotten lots of feedback about hiding viewer counts from Live Streaming, and we're happy to report we've added a way to do just that!

Inside a session or Live Stream feature, you'll see the new Show viewer count checkbox. Un-checking the box removes the counter shown next to the "Live" label in the top left corner of your Live Stream.

Here's how you would access the checkbox for the Agenda:

Animated GIF showing a user clicking the settings cog for the Agenda feature and un-checking the Show viewer count box.

Take a look at the Live Stream feature guide to see where to find the check box there.

As always, we're pleased as punch to keep rolling out new features, so keep the suggestions coming!

 

Hop over to the Socio Platform and take a look for yourself. Not a customer yet? We'd love to give you a demo!

Avatar of authorDaniel Murphey